Reset The Password On A Dell EqualLogic SAN

Resetting the password on a Dell EqualLogic SAN (PS Series) involves accessing the console port and using the CLI (Command Line Interface) to perform a password reset. Here’s how to do it:

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🔐 Reset the Password on a Dell EqualLogic SAN (PS Series)

🧰 What You Need:

• Serial/console cable (mini-USB or DB-9 depending on model)

• Terminal emulator (like PuTTY, Tera Term, or HyperTerminal)

• Access to the physical SAN controller

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📝 Step-by-Step Password Reset Procedure

1. Connect to the Console

• Power on or reboot the EqualLogic SAN controller.

• Connect your laptop/PC to the controller via the serial cable.

• Launch your terminal program:

  • Baud rate: 9600

  • Data bits: 8

  • Parity: None

  • Stop bits: 1

  • Flow control: None

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2. Interrupt the Boot Process

• As the controller boots, watch for a prompt or message to press a key to enter Boot Menu.

• Press any key to enter the Boot Menu quickly.

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3. Select the Option to Reset the Password

• From the Boot Menu, look for an option similar to:

  pgsql
  4) Recover password
  

• Type 4 and press Enter.

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4. Follow the Prompts

• The system will prompt for confirmation.

• After confirming, the password will be reset to factory default, usually:

  • Username: grpadmin

  • Password: grpadmin

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5. Reboot and Log In

• Reboot the controller if it doesn’t automatically restart.

• Log in with:

  makefile
  login: grpadmin
  password: grpadmin
  

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6. (Optional) Change the Password Immediately

To avoid security issues, update the password:

bash
CLI> user select grpadmin
CLI> password
(Enter new password when prompted)

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⚠️ Important Notes:

• No data is lost during a password reset.

• This process applies to most Dell EqualLogic PS Series SANs, including PS4100, PS6100, PS6210, etc.

• If using a dual-controller array, ensure only one controller is active during the reset.