Third-Party vs OEM Support: Which IT Maintenance Option Saves You More?

In today’s competitive IT landscape, businesses must keep their infrastructure running smoothly while controlling costs. When it comes to maintaining servers, storage systems, and networking equipment, organizations often face a crucial decision: stick with the Original Equipment Manufacturer (OEM) support or switch to Third-Party Maintenance (TPM) . Both options have advantages, but which one truly helps you save more without compromising service quality? Let’s explore the key differences, benefits, and considerations to help you make an informed decision. What Is OEM Support? OEM (Original Equipment Manufacturer) Support refers to the service and maintenance provided by the company that manufactured your hardware, such as Dell, HPE, Cisco, or IBM. Advantages of OEM Support Access to Latest Firmware & Updates – OEMs provide official firmware and software updates for hardware security and performance. Certified Replacement Parts – Repairs are carried out with original...